Terrible service. Lied about attempting delivery and took additional
I placed an order for this Rocky road cake for the next day. Got a
message from them next day stating that the delivery was attempted but
the house was locked and they tried calling me. We were at home the
whole day and my phone was very much reachable. When we tried
contracting them they said the same thing and asked me to pay 150 extra
for delivery. I was forced to do so since the party was going to start
soon. They then assured me that the cake will be delivered by 7. After
that I got another message soon enough stating that the delivery was
attempted again and no one was at home. I kept calling them multiple
times and no resolution was provided. I basically lost the entire amount
on the cake and the extra 150 delivery charge. Very unethical service
and stressful experience. We had to go to another cake shop finally.
Lost the money and no cake was delivered.